Conversational AI
Vacation Rental Platform with Voice AI Assistant
A bilingual (English and Spanish) voice and chat assistant for a vacation-rental platform, automating real-time booking and support.
The solution: A production-grade multimodal support platform for a vacation-rental ecosystem. Guests and property owners talk to it by phone or chat; it handles booking, payment, listing, account and policy questions using real-time database access and vector-based knowledge retrieval.
- Bilingual conversational AI with natural speech understanding
- Intent classification and intelligent request routing
- Real-time booking and payment retrieval from MySQL
- Vector-based knowledge retrieval using FAISS







